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Latest features, improvements, and product updates on Kentik's Network Observability platform.

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ImprovementHybrid CloudUI/UX
2 months ago

GCP exporters show sampling rate configured on Google dashboard

Google Cloud allows customers to configure sampling rates at the flow records generation point on a per-subnet basis, which can significantly reduce the cost of flow log generation.

The Kentik portal now displays the average sampling rate for each exporter and the number of subnets configured with sampling. This is not a configuration knob, but a value configured on the Google Cloud dashboard. The inclusion of this data in Kentik Cloud provides a quick way for users working multi-cloud environments to consume sampling rate information.


Avatar of authorRandy Knaub
CoreUI/UX
2 months ago

Introducing the new Organization Settings menu!

In the coming months, we're going to consistently streamline the Settings screen as you have known it.

Today, we're sharing the 1st iteration of this broader project – Organization Settings. Kentik users now have a new Organization Settings menu displayed next to User Settings at the top right of the navigation bar, making it easier and faster to manage company and organization-wide settings.


Let's start with what's new in the Organization Settings menu:

  • Licenses moved from the top Navigation menu to this menu
  • All of the additional links in this menu have been moved over from the Settings screen 
  • You'll also notice that your Kentik Company ID (CID) is now mentioned at the top right of this menu

The User menu is right next to it and now looks like this – the entries are self-explanatory. User Name, Email, and your Kentik Portal User ID (UID) are now displayed in this menu.

Thanks to relocating many of these entries from the Settings page, the Settings page now displays a more streamlined and clean look. Additionally, we've created a dedicated section for all Alerting settings to be housed – making the page much more homogenous and easy to navigate for users. 

Let us know how you feel about these changes! 



Avatar of authorGreg Villain
ImprovementUI/UX
4 months ago

Kentik Grafana Plugin version 1.7.0 Now Available

We are pleased to announce the release of the latest version (1.7.0) of the Kentik Grafana plugin.

In this release, our primary focus was on enhancing compatibility with the latest Grafana 10 and upcoming versions. To achieve this, we have transitioned from the legacy "Angular" plugin framework to the modern "React" framework.

Please note that the Kentik Grafana plugin requires a minimum Grafana version of 8.3.0 or higher. To facilitate the upgrade process, please follow these steps:

  • Restart Grafana: To ensure the seamless integration of the updated plugin, kindly restart your Grafana instance.
  • Restart the Plugin: Navigate to the Plugins section in your Grafana interface, locate the Kentik Connect Pro plugin, and disable it by clicking the Disable button. Afterward, enable the plugin by clicking the Enable button.

With regards to functionality, the new version of the Kentik Grafana plugin retains all the features present in the previous releases, related to the creation of dashboard panels and seamless visualization of flow data. However, please note that the Devices management feature which included the creation of new devices and editing existing ones, has been removed.

Looking ahead, we are committed to enhancing the Kentik Grafana plugin further by introducing new capabilities and incorporating valuable feedback from our users. We encourage you to share your ideas for improvement in the comments section or submit your feature requests through our dedicated Customer Success team.

We are excited to bring you more feature-rich updates in the future.

Avatar of authorDušan Pajin
ImprovementService ProviderUI/UX
5 months ago

PeeringDB: tweaks and goodies

Following through with the recent release of our PeeringDB integration, we've sat with our users and collected their feedback, which lead to a few granular improvements – read on!


Access PeeringDB records from any ASN anywhere in Kentik Portal

In a lot of places in the Kentik portal, we're displaying ASNs: Data Explorer queries, Network Explorer, Kentik Market Intelligence, etc...There's a common set of actions users always want to perform when it comes to an ASN: look at their footprint via PeeringDB, look at their ranking in a specific market via KMI, and so on.

We've altered the way we displayed these ASNs in the product so that you can always get to PeeringDB or KMI in a click, see for yourself:

Making PeeringDB easier to map with Kentik Sites

As we watched users configuring their PeeringDB mappings to Kentik Sites, we noticed that oftentimes, they didn't know the exact PeeringDB facility name to look for, and more than anything referred to them by their address. The lookup field in the Site mapping functionality in "Settings > Manage Sites" now displays the address and will also autocomplete based on users' address input, see below:SCR-20230601-nukd.png


Avatar of authorGreg Villain
ImprovementUI/UXSynthetics
a year ago

Synthetics Incident Log enhancements


The Incident Log has been enhanced with some powerful new features.

The log now supports a time series stacked bar chart displaying the volume of alerts by alert severity. This enables users to quickly identify alerting trends over time.


The log also supports many new filtering options that allow the log and the stacked bar chart to be filtered by alert severity, alert status, test name, test type, label and agent (private/global).

When one or more filters are selected an indicator displays the total number of filters currently enabled along with the time range selection.

The selection is also persistent, so navigating away from this page will not cause the selection to be lost.

Finally, we will be collapsing the Performance Dashboard menu item into the Synthetics title itself. 

Clicking on "Synthetics >" will bring you to the (soon to be) newly named "Synthetics Dashboard"


Avatar of authorSunil Kodiyan
ImprovementCoreUI/UX
a year ago

Completely redesigned Kentik Sharing UX

Today, we just released a significant update to the way Kentik users will share the Kentik network observability experience, inside and outside of the company.

We have taken a set of horizontal features and have grouped them into consistent UX patterns for sharing Kentik content, whether these are reports, public snippets or even subscriptions. Read on!


What’s new?

With this update, we’ve centralized the Sharing functionality and streamlined the way it is presented on all screens of the UI/UX. As explained earlier, this creates a more holistic approach to sharing data from Kentik inside and outside.

This includes multiple areas of work, detailed in the sections below.

A redesigned, streamlined Share button on every screen

While this button was only visible on the screens on which Public Link Sharing was active, it is now available everywhere. It includes three capabilities, which will always be displayed, with a placeholder when not available:


Link:
Internally or externally: this allows to share to users (regular URL copy) or non-users (Public Link Sharing)
Note: Saved Views and Dashboards will soon be added to the shareable assets, their “Link” tab will at this point contain the usual Link Sharing UI.
Email:
Share the current screen/workflow via email (works for both internal and external emails). This one generates a report ad-hoc and sends it to an email distribution list

Subscription:
(only showed for Admins) does the same as the Email tab, but schedules a recurring export to send to the configured external+internal email list

Extending the subscription capabilities to many more screens

Historically, subscriptions were only available for dashboards, we wanted to do more to meet Kentik users “where they live”.
We extended subscriptions to a discrete set of screens/workflows, with the intent of furthering this list in the future. Subscriptions are available immediately for the following items (we followed our users and their feature requests to make a determination on which to work on first):

  • Dashboards
    We’ve added a few under the hood goodies such as the ability to treat carriage returns properly in subscription email messages, as well as offering another previously unavailable frequency: “Last Day of the Month” (useful to vet connectivity invoices at the end of the month)

  • Saved Views
    Subscriptions were not available for Saved Views previously. They are now.

  • Connectivity Costs
    We’re offering here a compelling subset of functionality, 4 types of subscriptions can be configured: Summary (corresponding to the summary screen), Provider(s), Site(s) and Connectivity Type(s).
    Each one of the non summary subscriptions allows Admins to configure which set of Providers/Sites/Connectivity Types to configure these subscriptions for to bundle in one delivery.

  • Capacity Planning
    As for Connectivity costs, users can now subscribe to a summary (aka front page) or a subset of Capacity Plans.

Extending the CSV export functionalities to many more screens/workflows

A significant number of non-technical users have requested (via FRs) to be able to download CSV data for some of the most used workflows, and be able to massage it further into their own reporting.

Additional CSV exports available

First and foremost, CSV report download is now available in these workflows/screens

  • Saved views
  • Connectivity Costs

    • All connectivity costs
    • Per provider
    • Per site
    • Per connectivity type
  • Capacity Planning

    • All plans details
    • Any number of plans together in a single CSV
  • Kentik Market Intelligence

    • Rankings CSV
    • Customer and Provider CSV for any given network

To further streamline the experience, all reports download actions are now located in the exact same location, regardless to the screen the user is on, that is within the [Action] button as it initially was for Data Explorer.

CSV downloads now available for subscriptions

Not only have these CSV capabilities been extended, but they are now also available in subscriptions, which answers multiple Feature Requests we had had on Capacity Planning and Connectivity Costs.

Below is an example of a Connectivity Cost report being sent 

  • for Transit and Paid Private Peering
  • As a CSV spreadsheet
  • The Last day of the month


Multiple convenience UX changes to make this feature set work better

Settings + relocating Public Link Shares

While initially in the Navigation panel, Public Shares have now been moved together to the Settings screen, in their own “Share” panel to the right, bundled together as a cohesive functional unit:

Subscriptions & Sharing features in Library

  1. Library now gives a clear indication of when a given Saved View or Dashboard is involved in a subscription: the underlying goal is for admins to know before modifying a view that other users may be relying on it.

  2. Users can also now both subscribe and unsubscribe directly to a Saved View or Dashboard from the library by using the contextual actions:


Once Public Sharing is finalized for Saved Views and Dashboards (currently ongoing), a similar marker will be displayed.

Redesigned Report Subscriptions management screen

As displayed in the previous screenshots, the Report Subscriptions UI can now be accessed directly from the Sharing Modal, as displayed below:


The Report Subscriptions management screen has been significantly updated and now offers all the convenience features that our usual list screens offer, such as the search panel on the left.

Amongst the very useful items, Users can now quickly identify using filters:

  • Subscriptions that they are recipients of
  • Subscriptions that have non-kentik account emails in them (aka Shared Externally)

These two situations being potential data exfiltration threats, the UI allows Kentik Admins to identify them easily.

Subscription Auto-Sense at share time

As users ideally want to limit the amount of email subscriptions being created around the same screen/workflow/report, the sharing modal performs some amount of magic:

If a subscription already exist when the user hits the [Share] button and goes to the Subscription tab, the Subscription Title entry will offer to either

  • Modify an existing subscription
    OR
  • To create a new one

Sample share screen displaying the choice between "Create New subscription" vs "Edit Existing Subscription"


Avatar of authorGreg Villain
ImprovementService ProviderUI/UXNew feature
2 years ago

OTT Service Tracking gets a facelift and is now Capacity awaar

A lot of exciting news on the OTT Service Tracking workflow front this June 2021: not only does the entire workflow get a significant facelift, but our users are now able to visualize the state of capacity under every single OTT delivered via their networks, and drill in on the performance and audience impact ! See for yourself.


A significant UI/UX refresh

While working on adding this new functionality to the OTT workflow, information density has significantly increased, making the existing workflow harder to read. We have taken this opportunity to streamline it and reorganize content in it to make it clearer for users.

These screenshots illustrate the newly streamlined UX of the OTT workflow. We are now showing OTT traffic ranking in each category, where we initially only showed links to the different OTTs.

The engine classification rate which used to be a pie chart has also been reworked into a horizontal gauge to give more room to the actual usable data.

We have also reworked the OTT Service Details pages, not only to include OTT capacity, but also to better segment information in it:

  • An overview screen has been added that now shows comparisons/rankings to similar OTT services and ranking within the provider it’s part of.
  • The connectivity tab holds the usual former traffic slice-and-dice for the selected OTT service.
  • A new “subscribers” tab has been added which both holds augmented subscribership data for this OTT, and also a performance section allowing the users to slice and dice Mbps/Subscriber based on site, provider, connectivity type or any combination of these. The latter was not previously available in the OTT workflow.

Capacity as a Net New Functionality for the OTT Workflow

This extension of the OTT Service Tracking workflow was designed to meet the following requirements:

  • Being able to scorecard OTT services based on the capacity available to deliver them to the subscribers
  • Being able to dive into the details and see each interface on the edge of the network participating to the delivery of these OTT services to the subscribers
  • In case of high interface utilization, being able to determine the performance impact to subscribers whenever possible as well as the amount of impacted users.

We are now by default scanning the capacity for the top 100 OTT services for each customer and presenting the results in the Capacity tab of the landing page for the OTT workflow. Each treemap displayed on this page is a representation of traffic delivered by each interface (all devices included) and its utilization status.

The OTT service details page now also includes a tab for Capacity, providing an in-depth look at all devices and interfaces. The treemap shows all interfaces, and the list underneath is the list of devices involved. Each device entry listed below the treemap displays the contribution of its interfaces to the current OTT service and can be expanded to get details.

When expanding any device from the list, the user will see the details for each interface on the device involved in the delivery of this OTT Service.

Any interface within a device can also be expanded to display metric details around performance and the number of impacted users, taking into account the thresholds set for capacity in the workflow configuration.



Avatar of authorGreg Villain
CoreUI/UXNew feature
4 years ago

New Kentik (V4) Interface

At Kentik, we believe that the future is insights and automation to empower humans—not replace them.

Kentik V4 focuses on proactive insights—both system-driven and custom user-defined, as well as interactive insights driven by humans. The new Quick Views offer convenient, built-in interactive visualizations for fast access to the most-used views. Custom Views & Data Explorer allow users to answer more sophisticated, interactive questions about the network—instantly—and at the full resolution as the data is collected.


V4 also makes managing networks significantly easier by adding use-case-specific workflows. This dramatically improves the learning curve for onboarding new networks, devices, and capabilities. We’ve reduced the time from signup to get real, useful insights from Kentik.

This new interface is much more than a new look with an overhauled UI, but also a transformation in how Kentik provides proactive advice and advanced troubleshooting capabilities. This change represents the beginning of Kentik’s transformation from a network monitoring product to an AIOps platform, turning your data into actionable insights.

Kentik V4 Highlights

Kentik V4 is built around a brand new AIOps Engine, that was designed to surface relevant, actionable and interesting events around your network traffic, health, security, and applications. This system empowers operators to efficiently identify, troubleshoot and resolve real issues on their networks- fast.

With V4, we took note of our customers’ feedback to design and build workflows that make time-consuming and repetitive tasks easy. We are kicking this effort off with the launch of two new modules:

  • The Connectivity Costs module helps network operators keep track of their current and historical bandwidth costs- helping network operators gain visibility into their costliest applications, sites, and customers.
  • We’ve also released our new Traffic Engineering module, which makes easy work of finding complex traffic groups when performing traffic engineering tasks.

We’ve also developed an innovative way for users to interact with their network data. V4’s new Quick Views module was designed from the ground up to present users with their infrastructure data elegantly and intuitively. While the beloved Data Explorer lives on for those that wish to limitlessly spelunk into flows, our new Quick Views module promises to deliver the same precision and flexibility you’ve come to expect from us, but without requiring expert-level knowledge of the Data Explorer.

Kentik V4 UI Design Overview

Your new Kentik landing page is shown in the screenshot below. There are 3 panels (left, middle, right) that serve different purposes:

  • The Sidebar Navigation on the left is a menu to navigate around the portal.
  • The Main Panel is a content display, with content related to the which menu item you click on.
  • The Insights Sidebar on the right is one of the highlights of Kentik V4. It automatically notifies users of interesting or anomalous network conditions or traffic behaviors based on the patterns surfaced by our new Insights Engine.

Here are a few quick peeks to the New Kentik UI. Note that all aspects of the UI shown here are subject to change as the product evolves.

V4 Menu Walkthrough:


V4 Connectivity Costs Module:


V4 Network Map Module:

Conclusion and What’s Next

Kentik V4 is designed to guide users to discover hidden conditions in the network that would be very difficult for operators to find within with a huge volume of diverse network data streams—across both traditional and cloud infrastructure . With the Kentik V4 AIOps platform, customers can accelerate the network team’s efficiency, automate issue resolution, and create new business capabilities using these instant insights.

Kentik’s AIOps platform is available for early access to existing customers and will be GA in later 2019 with more comprehensive support for more use cases and functions, such as Capacity Planning, Container Networking Visibility, Subscriber intelligence, MyKentik Portal and much more.

For more information, please see the Knowledge Base V4 or contact our Customer Success team to get access to the preview.

Avatar of authorGreg Villain
ImprovementCoreUI/UX
4 years ago

Exports enhancements

This December 2018, we revamped the export of chart and table information from Data Explorer. The labeling in the Export submenu (from the drop-down Options menu at the top right of the chart display area) is now more intuitive, offering the following export options:

  • Chart + Legend: Export, as a single PDF, both the visualization and the results table.
  • Chart Image: Export, as either bitmap (PNG) or vector (SVG), just the visualization.
  • Data: Export, as CSV, the data for either the visualization or the results table.

If Data Explorer is currently displaying the results of a compound (multi-axis) query, then in addition to the options listed above the Export submenu will include a Series Data option (as shown below) from which you can choose to export either the visualization (as PNG) or the results table (as CSV) associated with each individual axis of the query results.


Avatar of authorGreg Villain
ImprovementCoreUI/UX
4 years ago

Filter Configuration

Kentik Detect lets you apply dimension-based filtering in many locations throughout the portal, including Library dashboards, Data Explorer, alert policies, the analytics pages, and even the user admin page (where you can filter the traffic that’s visible to Member users). Filtering is applied with the Filtering Options dialog, which we’ve now redesigned in several different ways - read on!


First, we’ve restructured the dialog so that there are no longer separate working areas for ad hoc filters (defined in the dialog itself) and saved filters (Kentik presets or previously saved “company” filters). Instead, as demonstrated by the initial dialog state shown in the screenshot below, there is a single Filter Groups pane where you configure filter groups containing both types of filters.

Consolidating these working areas allows us to make a more fundamental improvement, which is to change the logic used in compound filters (filters built from multiple filter groups). It used to be that all filter groups with saved filters were first ANDed together and then ANDed with the combination of all filter groups with ad hoc filters. But now you can mix and match saved and ad hoc filters in the same filter group, either at a single level or nested, and groups can be either ANDed or ORed together.

In the filter group below, for example, you can see four distinct filters: two single-condition filters at top (source country and destination URL), then a saved filter (MYNETWORK_IN), and then a nested group that excludes traffic from two source cities.

To implement these new capabilities we’ve made some changes to filtering controls, notably the addition of the Add Saved Filter button to each filter group. As shown below, we’ve also made it easy to check the individual components of a saved filter. Just click the expand icon (right-facing triangle) to the left of a filter’s name to reveal a list of its parts.

Another improvement is that you can now convert a saved filter to an ad hoc filter, allowing you to build new filters from saved filters rather than starting from scratch. To do so, click the saved filter’s Customize button, which you can see at the top right in the screenshot above.

The enhanced flexibility that we’ve built into our new filtering UI now enables you to zero in on the precise result you need. For a complete explanation of the new filtering controls, see the Filter Groups Interface article in our Knowledge Base, or ask the Kentik Customer Success team at support@kentik.com.

Avatar of authorGreg Villain