Network problems happen all the time, but the hardest part isn't detection. It's getting to the why. Detection is easy, but diagnosis is not. Observability has gotten incredibly good at detecting issues and narrowing down the problem space. But actually diagnosing the network and finding the root cause? That is still painfully manual.

Engineers often need to look at multiple tools, dashboards and CLIs to get to root cause. Introducing, Kentik's new AI diagnostics for faster root-cause analsys! By bringing diagnostic tools-of-the-trade directly into your telemetry and alerting workflows, you can stop the swivel-chair investigation and confirm root causes faster.

Here are three new capabilities launching today to help you streamline troubleshooting:

On-Demand Connectivity Tests

Need to confirm an issue from a specific vantage point? You can now use AI Advisor to validate reachability and path behavior from Universal Agents. This allows you to test and confirm network issues exactly where they matter most to your end-users.

📝 Config Context (Backups + Diffs)

Configuration changes are a leading cause of network incidents. Kentik NMS now periodically captures running configs over SSH, securely stores them as secret-redacted backups, and surfaces diffs between revisions. Even better: AI Advisor can instantly analyze these backups and diffs to answer questions about configuration states and identify if a recent change is the culprit behind your current issue.

💻 SSH Command Access

When an investigation requires live device data, the usual answer is to pull up a CLI and start digging. Now, you can do it right from AI Advisor. AI Advisor can propose, run, and analyze read-only show commands directly inside your investigation thread.

• No memorizing vendor syntax: AI Advisor handles the complex commands.
• No context switching: Keep your CLI output and your telemetry in the same window.
• Empower your team: Junior or less specialized staff can safely troubleshoot complex issues and correlate live device truth with ease.

Ready to see it in action?

Monitor your devices with NMS, configure SSH access and start solving problems faster today. There's no "upcharge" for this new feature. It's included with an NMS device license. Need more details? Check out our knowledge base article and release blog.

Data Explorer has always been the crown jewel of Kentik Portal: by any measure this Observability Analytics workbench is our users' most beloved application. As its grown over time, we've kept adding new functionality to it over the years.

As a byproduct, we've heard feedback from our newer users that this Data Explorer beast could be hard to tame as you're making your first steps in Kentik Portal.

As we were ramping up Kentik's AI capabilities, we discovered very early that AI Advisor does an excellent job as a Natural Language Processor that turns human prompts into fully fledged Data Explorer queries - AI Advisor Announcement here

So to facilitate faster queries in Data Explorer, we've added small, buy highly useful feature to AI Advisor when using AI Advisor on the Data Explorer page: Send to Data Explorer.

Learning to use Data Explorer with AI Advisor

When it comes to users new to Data Explorer, we believe there's nothing more efficient than learning its ropes by example.

Starting today, you'll notice that when AI Advisor writes an answer to the chat window on a Data Explorer page that contains a query it has used for analysis, it will now present a Send to Data Explorer button next to it.

When clicked, the Send to Data Explorer button will replace the current query in the main window with an updated one from this step of the prompt response.
The beauty of it is that users can keep iterating over the same query without ever having to set all the query parameters themselves in the Data Explorer query panel. The additional benefit is that after each iteration, a learning user can precisely look at what parameters AI Advisor changed in the query to respond to their prompt, therefore getting a personalized tutorial on setting up their own query!

Here's a sample follow-up to the previous prompt, which will present the results in a table, but also offer the Send to Data Explorer button

... and the result in the main Data Explorer window when clicking the button

But wait... enter Cause Analysis

While piloting Data Explorer via prompt is already a major improvement in itself, we also linked it to Cause Analysis. If you don't remember this incredible AI feature of Data Explorer, take a minute to read the Cause Analysis feature announcement here.

With Cause Analysis, you can ask Kentik AI to inspect a traffic chart and ask it to identify anomalies and analyze them for you: one of the ways to do so was to drag and highlight a visual anomaly and summon the feature as shown in the screenshot below

With this new feature on display today, you can simply ask AI Advisor "What happened on 04/3 around 15:00", and AI Advisor will spontaneously summon Cause Analysis and give you a Send to Data Explorer button for you to access the result of its reasoning as to what may have caused this peak:

Many enterprises and businesses are looking to integrate AI agents together to standardize workflows and front ends. To help customers achieve that goal and make Kentik data more accessible to other workflows, Kentik AI Advisor now supports the Model Context Protocol (MCP), enabling seamless integration with AI agents and development frameworks like Claude Desktop, GitHub Copilot, and others.

What is MCP?

The Model Context Protocol is an emerging industry standard for AI agent access to data and interaction with external systems. It's supported by all major AI agents and development frameworks, making it easy to extend AI capabilities with specialized tools and data sources.

Key Benefits

• Standardized Integration - MCP is becoming the industry standard for AI agent integrations, ensuring broad compatibility and future-proofing your workflows
• Plug & Play Simplicity - Integrate AI Advisor into your existing AI agents and workflows without complex API implementations
• Multi-turn Conversations - Full support for contextual follow-up questions and session management, enabling natural back-and-forth interactions
• Real-time Progress - See AI Advisor's reasoning process in real-time as it analyzes your network

How It Works

The Kentik-hosted MCP server provides tools that enable AI assistants to:

• Ask natural language questions about your network
• Maintain conversation context across multiple questions
• Review full conversation history from any session

Simply configure your MCP-compatible AI agent with your Kentik API credentials and the MCP endpoint:

US Cluster: https://api.kentik.com/mcp
EU Cluster: https://api.kentik.eu/mcp

Required HTTP Headers:

• X-CH-Auth-Email: email@company.com
• X-CH-Auth-API-Token: api-token

Available Tools

The MCP server exposes three core tools:

1. ask_question - Submit a new question to AI Advisor
2. ask_followup - Continue a conversation with follow-up questions
3. get_session_history - Retrieve full conversation history

Example Use Cases

Network questions show up everywhere: incident channels, postmortems, capacity reviews, security investigations. Here are some common ways AI Advisor MCP can help you integrate network intelligence into other places:

• Network Operations - Integrate AI Advisor into your NOC workflows and automation tools
• Custom Dashboards - Build custom interfaces that leverage AI Advisor's intelligence
• Development Workflows - Use AI Advisor directly from your IDE with Claude Code or GitHub Copilot
• Slack Bots - Create custom Slack integrations for team collaboration

Getting Started

Check out our Knowledge Base documentation for detailed setup instructions, including:

• Configuration examples for Claude Desktop, GitHub Copilot, and other MCP clients
• Authentication setup
• Best practices and troubleshooting tips

Questions or feedback? Reach out to your Kentik account team or contact support.

One of the most common steps in investigating a network issue is validating connectivity from the right vantage point—checking whether a destination is reachable, measuring latency or packet loss, and identifying where traffic may be breaking down along the path. Traditionally, that means switching tools to run ping or traceroute, then manually bringing those results back into the troubleshooting process.

With On-demand Connectivity Test, AI Advisor can perform that step for you directly from a Kentik Universal Agent. This keeps the investigation in one place, reduces context switching, and adds another source of real-time diagnostic data that AI Advisor can use alongside other telemetry as it reasons through the problem.

What It Does

The Connectivity Test tool provides Ping and Traceroute diagnostics directly from your private Universal Agents through AI Advisor's conversational interface:

• Ping: Test device connectivity, measure latency, and detect packet loss
• Traceroute: Identify network bottlenecks, points of failure, or routing loops
• Private vantage points: Run tests from your own network locations where Universal Agents are deployed

How to Get Started

Prerequisites:

1. Deploy at least one Universal Agent (Settings » Universal Agents)
2. Install the Connectivity Test capability on the agent:
   • Open the Agent Details drawer
   • Under Capabilities » Available, click Install next to Connectivity Test

Once installed, AI Advisor automatically detects available agents and includes them in its system context (agent names, site locations, etc.).

How to Use It

Simply ask AI Advisor in natural language to test the connectivity to the destinations of interest.

Here are example prompts:

• Test the connectivity to device ABC1
• Ping 8.8.8.8 with 5 packets
• Traceroute to 147.91.1.120
• Check if we can reach our DNS server from the Boston office
• Run a traceroute from our London agent to 1.1.1.1

AI Advisor will:

1. Select the appropriate Universal Agent(s)
2. Execute the ping or traceroute test
3. Display results with success/failure indicators
4. Interpret ICMP responses and provide actionable insights

Key Benefits

On-Demand Connectivity Tests help teams investigate issues more efficiently by combining real-time diagnostics with the broader network context already available in AI Advisor. Because these diagnostics run inside AI Advisor and remain part of the investigation, they can improve both the speed and quality of troubleshooting in several ways:

• Context-aware: AI Advisor knows your agent locations and can suggest the best vantage point
• Conversational troubleshooting: No need to SSH into servers or use separate tools
• Multi-agent support: Can run tests from multiple agents simultaneously for comparison
• Integrated analysis: Correlate connectivity results with flow data, metrics, alerts, and other telemetry
• Faster MTTR: Quickly validate reachability during incident investigations

Ready to try it? Quickly install Universal Agent's Connectivity Test and start testing with AI Advisor!

As we've noticed, almost every time a table with data inside is displayed within Kentik Portal, it invariably takes no time before our users ask for it to be downloadable in a CSV format.
Additionally, AI Advisor very often displays results in a table format, because it is one of the most legible ways for our users to efficiently parse that data.

Hence, we've taught AI Advisor to display a Download CSV action button with any and every data table it displays.
This could be the end of the product announcement, but read on, it gets even more interesting.

Spreadsheets, day in to day out

If you work in the computer or networking industry, you can certainly confirm first hand that one of the most routine tasks we all end up performing every day is some variant of this sequence of actions:

1. Get some data from a SaaS tool
2. Download said data
   1. If you're lucky and the tool has the capability, export to CSV/XLSX
   2. If you're not copy it from the browser into a spreadsheet (comes with the customary prayer that it will format fine through pasting)
3. Massage the data to make it presentable to an audience

Rinse and repeat, all day every day including weekends.

Enter AI Advisor

As we are all making more and more room for AI Advisor to boost productivity, the aforementioned loop gets less taxing, thanks to this new Download CSV button mentioned earlier. Just take a look at the example below where I'm asking AI Advisor to give me a list of the top inbound ASN to my network by traffic:

We could call it a day and close the product announcement here, but I really wanted to make it worth your read here, so bear with for another paragraph, will you?

Cranking it up a notch

As mentioned earlier, there's always some amount of massaging you'll want to do on tabular data before presenting it to someone else.
The previous example is no exception. Right now I'm getting a table with the following columns 1) rank 2) AS Name, 3) Avg Traffic.

What if I wanted to:

• display the ASN registration country in its own column for further filtering, and in a way that's human readable
• add a link on each row to the peeringDB record for each network (arcane knowledge, you can reach the PeeringDB page of any ASN via this URL format: https://peeringdb.com/asn/ )

Let's go.

I know, you're welcome 😉

Not so long ago, we released an update to Kentik Portal's Search Engine that gave it AI Superpowers. Since then, the Search Engine has been able to point users to any screen in Kentik Portal based on any question pertaining to a task they want to perform, such as "Where can I track my IP Transit spend?" or "How can I monitor my backbone link capacity?". In order to deliver this feature we've built an AI module that feeds off a complete SiteMap of the Portal and knows what each module on any URL does, and what its entry pointer in the Knowledge Base is.

We've extended this feature to our beloved AI Advisor for it to gain new abilities, read on.

"AI Advisor, please help!"

Given our ever-increasing product surface, we wanted to make it easier for new users to hit the ground running. Often, someone will make a note of certain portal functionalities during a trial period that they will want to implement later in their deployment of the product, but forget where in the Kentik Portal it exists or how to implement them. This usually results in getting to the outcomes you want slower.

Sometimes, a user will need to dig into how a certain computation is made, or why Kentik Portal is making specific determinations.

This is where this feature shines: on any screen in Kentik Portal, you can now ask AI Advisor to explain to you how a certain screen works, just as how you would ask your Customer Success advisor.
AI Advisor will then fetch the relevant data from the SiteMap, link it to relevant Knowledge Base article and give you a crash course on how the screen you're currently looking at works. Basically, you can ask Kentik to explain how it works. We believe that this will significantly help with the timeliness to answer to our user's question about the product, and more durably unblock them in the pursuit of operating their infrastructure with our platform.

As you will discover in the examples that follow, contrary to a lot of AI Assistants, AI Advisor just does not dump help links on the user. It answers in precise, summarized terms to questions related to functionality and how it works under the hood.

A simple example with Connectivity Costs

As you can see in the screenshot below, AI Advisor now includes the additional step in its reasoning to summon the SiteMap tool

Landing on a screen and asking what it does and how it works is now a trivial operation, for instance on the Connectivity Costs workflow screen:

...leading to a follow-up conversation of how it works:

Another example, this time with Kentik Market Intelligence

Another example, directly taken from the Kentik Market Intelligence page, as it is one of our more niche products - expectedly not all users are fully aware of what marvels it performs

... where a follow-up interaction would most likely be around "How do we establish a score to rank networks against each others", again successfully clarified by AI Advisor

...which begs the follow-up question around the different Retail, Wholesale and Backbone types of scores, for which AI Advisor will even compose an explanatory diagram on the fly:

AI Advisor gets smarter every day, so don't be shy, ask it anything !

These examples are all but a tiny fraction of how AI Advisor can supercharge your life of managing infrastructure -- and we're adding new capabilities to it every day.
This is the simplest, most straightforward way for you to start on the journey to faster results and outcomes from Kentik: next time, right before you contact our amazing Customer Success team of advisors, give AI Advisor a prompt and see what it answers, you may be surprised ;)

To create a more seamless Kentik experience and more tightly integrate Kentik into your network operations workflows, we are pleased to announce Kentik's AI Advisor REST API is now available. This provides programmatic access to AI Advisor investigations, allowing you to integrate AI Advisor directly into your enterprise AI Agents, chatbots, and other automation workflows.

The AI Advisor REST API provides programmatic access to the same advanced network analysis capabilities available in the Kentik portal, allowing you to ask natural language questions and receive AI Advisor's insights through a simple, asynchronous REST interface

What is AI Advisor REST API?

AI Advisor REST API gives you programmatic access to Kentik's network intelligence agent, enabling you to:

• Ask questions in natural language about your network operations, device health, traffic patterns, and performance
• Maintain conversational context across multi-turn chat sessions for deeper analysis
• Receive markdown-formatted responses with transparent reasoning and actionable insights

Common Use Cases

• ITSM Integration: Connect AI Advisor to ServiceNow, Jira, or other ticketing systems for automated network analysis
• Automated Workflows: Trigger network analysis from alerting systems or scheduled jobs for reporting
• Chatbot Integration: Interact with AI Advisor in your favorite chat application
• AI Agents Integration: Extend your enterprise AI agent with AI Advisor's capabilities

API Endpoints

• POST /ai_advisor/v202511/chat - Create new session with initial prompt
• GET /ai_advisor/v202511/chat/{id} - Retrieve session status and results
• PUT /ai_advisor/v202511/chat - Add follow-up questions to existing session

Authentication & Access

The AI Advisor REST API uses standard Kentik API authentication with email and API token headers. All Admin and Member users with AI Advisor access can use the API.

Get Started Today

Ready to integrate AI-powered network intelligence into your workflows? Check out our comprehensive documentation:

• AI Advisor REST API Documentation - Complete API guide with examples
• OpenAPI Specification - Full API schema
• AI Advisor Overview - Learn about AI Advisor capabilities

Have questions? Contact your Kentik account team or reach out to support@kentik.com.

In May 2025, we introduced a major update to Kentik Portal's search capabilities. Since it was well received by our users, we queued an iteration to make it even more useful to you. Back then, we had added: Favorites, Most Recent Dashboards and Saved Views, and categorized lists of result matching common Portal objects such as ASNs, Devices, Interfaces....

With the recent launch of Kentik AI Advisor, we’ve started weaving AI more deeply into the Kentik experience. This new release continues that journey—this time by bringing AI into how you move around Kentik.

We're excited to introduce Navigation to Search, infused with awesome Kentik AI Superpowers!

What is Navigation Search ?

Kentik Portal delivers broad set of screens and functionalities, more than the average Kentik user can memorize - while our Navigation menu has served us well all these years to present these in an orderly fashion to our users, a few elements have come into play:

• Users have gotten accustomed to functionalities provided by the Apps they use every day: amongst others, apps like "Spotlight" on MacOS, but also a large amount of SaaS apps have made it easier for users to navigate to functionalities or applications using a central search component
• AI has become the new popular kid in town, and users are now expecting to be able to prompt their way into navigating towards functionalities
• Portal functionalities have moved from one section of the portal to another section, with our users sometimes struggling to follow recent changes
• A lot of new customers have joined Kentik that aren't yet fully familiar with its broad array of screens and functionalities

This is where Search comes to the rescue: starting today, you can now leverage our newly updated Search feature to navigate to portal screens: whether this makes navigation faster for the Keyboard, or helps you orient yourself towards a screen/feature which name you don't fully remember, just enter what you are looking for and Search will fetch it for you and report it in the new Navigation section of the results, as shown below.

Additional cheat-code: this whole operation can be entirely piloted via keyboard shortcuts

1. CMD + / (MacOS) or CTRL + / (Windows or Linux) will spawn the search box
2. ↑ and ↓ keys will allow you to navigate the search results - while ← and → will let you switch between Favorites, Recents and Search Results tabs.
3. Enter will navigate to the selected result
4. Esc once will clear the search field, while Esc twice, will both clear the search field and leave the Search context

Great, but where's the AI in there?

Having heard this from more than one prospect or customer in the past, we have become increasingly aware that Kentik Portal packs more features than we're able to teach you in the course of a trial period. It's therefore not uncommon that our customers have a feature they've been toured that they want to use and simply can't find it anymore past the trial period in our dense feature set. 

Here's an example:

Your Kentik Solutions Engineer toured you around the "Connectivity Costs" feature, which allows you to enter your IP Transit Contracts and track your Transit costs in Kentik Portal.
Only you can't remember what the name of the workflow, you just remember that there was a very neat feature demo'd to you that allowed you to track these.

AI-Powered Navigation search to the rescue!

Another example: 

You remember being told that you needed to further classify your Interfaces in Kentik in order to get more accurate Data Explorer query results, but you just can't remember how the function is called and where to access it

Again, AI-Powered Navigation Search to the rescue!
Even better, we are showing the main Knowledge Base article for this feature as part of the Search Result displayed !

What about the Security aspects?

• Search will not return results that a user does not have access to (based on RBAC and UserLevel configuration)
• Each search action kicks multiple search jobs in parallel and appends results as they come back to the browser:
  • new: A basic search process against a dictionary of all Screens and their Title and Descriptions.
    👍 This process does not leverage AI and doesn't go through Prompting, it will yield results regardless to your company's enablement settings for AI
  • new: An AI search based on the same Site Map. For this process our Site Map contains a sample description paragraph for all the screens in Kentik Portal provided as additional context to the prompt
    🧠 This process is AI-powered, it is only enabled if your AI is enabled with your company.
  • the legacy database search against Object Instances such as Dashboards, Saved Views, ASNs, IPs, Sites, Devices ...
    👍 This process doesn't leverage AI and doesn't go through Prompting, it will yield results regardless to your company's enablement settings for AI

We are thrilled to announce that Kentik AI Advisor, our advanced Network Intelligence Agent, is officially Generally Available (GA)!

Kentik AI Advisor replaces Kentik AI Journeys andhas already been enabled for most customers who have activated Kentik AI.This GA release marks our commitment to making intelligent, natural language-driven network operations a standard capability.

What is AI Advisor? Your Network Intelligence Agent

AI Advisor is an advanced AI agent that that deeply understands your network, thinks critically, and advises how to design, operate, and protect infrastructure at scale. It guides triage, troubleshoots, and suggests remediation for network issues by combining rich Kentik data with natural language interaction. You can simply ask a question or provide a prompt, and AI Advisor will interpret your intent, form a multi-step plan, and execute it using a wide range of tools from Kentik's platform. At every step of the way, it makes available its reasoning and the data it is collecting so you can validate AI Advisor's thinking.

Agent Tools: Actionable Network Intelligence

AI Advisor operates by leveraging a growing list of internal and external Agent Tools to perform actionable analysis on your network data. 

Key capabilities powered by these tools include:

• Rapid Network Exploration or Troubleshooting: Accelerate incident response by asking natural language questions instead of manually querying multiple dashboards. Advisor can fetch and analyze data from Flows, SNMP Metrics and Traps, Syslog, query Device, Interfaces and Site Inventories, and look up Kentik Alerts and Synthetic Test statuses.
• Cloud Network Visibility: Gain instant insights into multi-cloud environments, tracing connectivity paths between endpoints using tools for AWS and Azure Inventories, query Flow Logs or Kentik Cloud PathFinder, and helping identify optimization opportunities or security risks.

Customization for Quality, Accuracy and Your Environment

To ensure AI Advisor delivers the most accurate and relevant insights for your unique environment, we provide powerful customization options:

1. Custom Network Context

Configurable by Admin users as a natural language text that describes your network environment specifics. This context—which can include details on network design, IP addressing schemes, naming conventions, or even critical applications—is incorporated into every conversation to ground the AI's responses in your organizational reality. It can be also used to customize responses to frequently used questions by your team.

2. Natural Language Runbooks

Create predefined, Markdown-formatted recipes to guide AI Advisor through diagnostic steps for specific alerts, written in natural language. By assigning a Runbook to one or more alert policies, you ensure a pre-defined, systematic troubleshooting approach is used automatically, increasing reliability and minimizing potential AI mistakes to accelerate resolution.

3. Configurable GenAI Service Providers

We understand the necessity for control over your data and infrastructure. Kentik AI features provide configurable options for customers who need to use a specific GenAI service provider, model, or region.

For Superadmin users, the Models & Credentials settings allow you to specify the generative AI service provider used by Kentik AI (and by extension, AI Advisor). You can select the Kentik Default  that always provide the best experience or opt for a specific service providers like Google, OpenAI or AWS, including the ability to use your own credentials and API tokens ("Bring-Your-Own-Key" mode).

This feature is enabled per request, so please reach out to Kentik Support team if needed.

Flexible Access: Full-Page and Overlay Modes

We’ve ensured that AI Advisor is accessible right where and when you need it with two primary UI modes:

• Full-Page Mode: For deep, focused troubleshooting and analysis, launch AI Advisor from the main navigation menu. This maximizes the conversation area, providing maximum readability and focus for complex, multi-step investigations.
• Overlay Mode: Access AI Advisor from almost any page using the "Ask" button in the header. This opens a resizable chat window that floats over the portal, allowing you to navigate Kentik dashboards and pages while keeping your troubleshooting conversation active.
  • Contextual Triage: When launched in Overlay Mode from pages like Alert Details or Device Details, AI Advisor automatically uses the alert or device you are viewing as context. This means you can immediately start investigating without typing a prompt, accelerating your time-to-triage.

Ready to experience faster, more intelligent network operations? Start using AI Advisor [US | EU] today!

→ Find more information about Kentik AI and AI Advisor in our Knowledge Base.

Laying the foundation for class-specific Device Details

Kentik NMS is getting smarter about how we meet the observability needs of the kinds of devices you're monitoring.

Until now, all Device Details pages looked the same—whether you were viewing a router, switch, firewall, or even a server or UPS. This one-size-fits-all approach helped us get the feature out the door, but we know it’s not how network operators think or work.

Why this matters

When troubleshooting or planning, operators expect different insights from different devices:

• Routers: You care about routing tables, interface health, BGP sessions.
• Switches: You want to see port status, VLAN memberships, trunk links.
• Firewalls: You’re hunting for ACLs, session counts, and threat logs.

That’s why we’re introducing device “classes”—clear, functional groupings like Router, Switch, Firewall, Server, and more. These classifications will allow Kentik NMS to tailor what data we highlight on each Device Details page, surfacing the most relevant insights first.

What’s new today

This release introduces:

✅ New class icons for fast visual identification
✅ Device classifications across all NMS and Flow-enriched devices
✅ Vendor logos added to the Vendor column in the Devices table

These changes enhance both the navigation experience and the visual consistency across the product.

Class icons uniquely represent the 12 devices classes we found more prevalently on our platform: Router, Switch, Firewall, Load Balancer, SD-WAN Gateway, Wireless Controller, Access Point, Server, UPS, PDU, Optical Transport, and Storage Array. In the future, we'll be adding the ability for admins to change the assigned device class, and create their own custom classes!

Classifications have been added most conspicuously to the Devices and Device Details pages, making identifying a device's base functionality much easier. Classification happens automatically based on the SysObjectID-derived make and model, and some AI magic. Previously, a device's icon was driven by a mixture of the Flow device type or device vendor. As not to lose the value, the vendor icon has been added to the vendor column.

🔜 Coming soon: Rich, class-specific views that show the right metrics, tables, and visualizations based on what kind of device you're looking at.

Why it’s better

• Less clutter: Device icons are now consistently based on a single characteristic - function class.
• ‍Instant recognition: Icons + vendor logos = less scanning, faster decisions.
• More context: Classes unlock tailored data views for each device type.

This is just the first step in a bigger journey to make Kentik NMS a truly intelligent network observability platform. Let us know what you think—and what you want to see next!