We are thrilled to announce the general availability of Kentik Journeys, a flagship user experience of our Kentik AI family of features. You can enable this innovative tool directly through the Kentik AI configuration switch in your portal.

What is Kentik Journeys

Kentik Journeys offers a dedicated space for iterative network exploration and troubleshooting, leveraging a conversational interface powered by Kentik AI. Traditionally, network engineers have relied on network monitoring systems to browse and analyze data charts, refine queries, and repeat this process until they identify and resolve network issues. With Kentik Journeys, this process becomes more streamlined and efficient, thanks to the power of AI.

Checkout our Blog for What's New with Kentik AI to get more information about the nice features we added recently.

How to Enable Kentik AI

Kentik Journeys is part of Kentik AI feature set which can be enabled at the Organization level by users with Super Admin role in the Kentik Portal.

• For organizations which have already accessed Journeys in Preview, the Kentik AI switch is turned on by default — no changes required from your side.
• For organizations which have not enabled Journeys in Preview, the Kentik AI switch is turned off. 

Enabling Kentik AI

• Go to Journeys page on (US|EU) portal
• If Kentik AI is enabled in your organization you will be able to use it immediately
• If Kentik AI is not enabled yet:
  • If you are Member or Admin user, you will see the information to contact your Super Admin user for enabling Kentik AI
  • If you are Super Admin user, you will find the link to the Kentik AI settings page, where you can enable it. 
  • In rare case when your organization does not have Super Admin users, you will find the "Request Access" button to submit support request for enabling Kentik AI, after which our Product Support team will reach out to you with further details. 

Kentik AI settings page

• Kentik AI settings page is visible only to organization's Super Admin users (US|EU)
• The page is available through Organization settings icon on the top right side of the portal
• Simply toggle the Kentik AI switch to turn its features on and off
• See which Kentik AI features are available for your organization
• Read relevant Data Privacy and Security information related to the use of Kentik AI

We are excited to see how Kentik Journeys will transform your network exploration and troubleshooting. For any questions or assistance, please reach out to our support team.

We are excited to announce a new feature in Kentik Journeys AI (Preview) - the new feature enables users to ask "How-to" questions relevant to a Kentik documentation and usage. The primary sources of information for the answer are our Knowledge Base and Kentik Blog posts. 

Some example questions that Journeys AI can answer:

• how to install kproxy on ubuntu
• how to install kbgp in docker
• what is peeringdb and how it is used in Kentik
• how to configure AWS cloud flow logs export in Kentik portal
• what are Cisco IOS XE SD-WAN dimensions and list them in the table
• what are available endpoints in Kentik API v5
• can you provide details on how to get all sites over API?

You can also ask questions and get answers in your language, for example: 

• me mostre como instalar o kentik kproxy no ubuntu. por favor explique isso em português

Please share your experience with us and use thumbs up/down to rate the answers you received.