New Notification Channels
Notification channels are assigned in an alert policy to determine who will be notified when there’s a change in the alert state, e.g. an alarm is triggered by one of the alert’s thresholds. Each channel represents a notification type (e.g. email) and, where applicable, one or more notification targets (e.g. a set of email addresses). Kentik Detect supports multiple notification types (e.g. email, JSON POST Webhook, PagerDuty, Slack Channel and system log) so that each customer organization can use its prefered methods of notification. As shown below, we’ve now added a couple of additional options for notification types: OpsGenie and ServiceNow.
For further information on Notification Channels, please see the Alert Notification topic in the Kentik KB or contact the Kentik Customer Success team at email@example.com.