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ImprovementCore
7 months ago

Journeys AI makes its way into the Universal Search bar!

Today, we add a small (yet mighty) change to our Universal Search capability that may make a huge difference with your users. As you've read in previous feature announcements, we started a long-term project to overhaul our search capabilities and bring them to a more modern standard. 

Earlier this year, we also launched Journeys AI in preview – an innovative natural language-driven troubleshooting workflow that has already empowered Kentik users to ask complex, iterative questions of their infrastructure and receive comprehensive visualizations and insights without needing to master Data Explorer or Metrics Explorer. 

Now, we're bridging these two awesome capabilities together. 


Initially, Universal Search would only fetch answers to atomic terms: a specific ASN, IP or Device, or a dashboard name you are looking for. Now, you can enter a full sentence and kick-start a Journey directly from the search bar.

Let's look at it in action. In the example below, I want to know if there's any SSH traffic inbound to my network (which, well... is obviously a potential security hazard). Instead of jumping into Data Explorer and forge a query to figure it out, I'm simply going to ask the Search bar Show me ssh traffic inbound to my network and the search bar will immediately offer to start a Journey directly from it.

Upon clicking on this entry, I'll directly land in Journeys AI, with a visualization answer to my query, and the immediate ability to further refine this query:

My next step could be to ask Journeys AI to break it down by Device and Source countries, to immediately zero in on potential danger. I'll enter Break it down by Device and Source Country and ask it to display as a sankey for easier understanding: 

With this new integration, getting from question to insight is easier than ever—letting you troubleshoot faster and focus on what really matters. We can't wait to see how you use it!


Request access to Journeys AI

Ready to start using Journeys AI? If your team is interested in joining our preview, simply head over to the Journeys AI page in Kentik's portal and request access for your company!

Avatar of authorGreg Villain