Announcing Our Revitalized Knowledge Base: Improved Search, More Intuitive Experience
We're thrilled to announce a significant upgrade to the Knowledge Base (KB), designed to help you find information about Kentik’s powerful Network Intelligence features more efficiently than ever before. While you'll still access the KB at https://kb.kentik.com, we've made substantial enhancements to deliver a truly new and improved experience.
What's New and Improved?
So. Many. Things.
Search
We wanted an easier path to Kentik product knowledge, so we added these search enhancements:
- Search the entire KB at once: Platform, Portal, and in the near future, API documentation
- Search with natural language questions
Streamlined Access to Information
Navigating the KB is now easier than ever:
- The redesigned “Explore Articles” sidebar simplifies your learning and troubleshooting journeys.
- The “In This Article” table of contents now has an improved layout and automatically highlights where you are in the article.
- Next/Previous Article buttons, Feedback, and Related Articles at the bottom of every article
- Recently Modified, Recently Created, and Most Viewed article lists on the home page
A Modern, Intuitive Experience
It might have been overdue, but we think you’re gonna love these:
- Refreshed look and feel
- More variety of visual elements like callouts, accordions, tabs, and videos
- Ability to copy code blocks with a single click
- Choice of Dark/Light/Auto themes
We are committed to continuously improving your experience with Kentik, and this Knowledge Base evolution is a key part of that commitment. Dive in and explore the enhanced capabilities at https://kb.kentik.com and let us know how it goes!