6 years ago
Product and Service Notifications
For a while now the portal has included in-session popup notifications about service issues (red background) and when updated versions are available (blue background). Most users find this information helpful, but in some circumstances — e.g. running Kentik Detect on a large monitor in a Network Operations Center (NOC) — users may find the popups to be a distraction. We’ve addressed this by tying notification behavior to the existing “Product Updates” and “Service Updates” settings in the User Profile (accessed via the drop-down menu at the far right of the main portal navbar). Turning off Product Updates will suppress in-session version banners, and turning off Service Updates will suppress in-session popups for system messages (outages, etc). These system messages will still show at login, but new ones will not be shown during an active session. For more information on these notification settings, check out the User Profile topic in our KB.