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ImprovementCoreUI/UX
6 years ago

Improved Onboarding and Discoverability

In concert with our cloud efforts, we’ve also taken an overall look at how best to support two important useability goals: improving ease of onboarding and making it easier for you to discover valuable features that you might not be aware of.

Redesigned Onboarding Workflow

To simplify Kentik Detect setup in the portal we’ve added a landing page to the Admin section, with setup tasks grouped into panes that each correspond to a stage of the setup workflow:

  1. Add data sources – Access to dialogs and Admin pages for routers and switches, servers and hosts, AWS, and GCP.
  2. Tell us about your network – Interface and network classification, sites, and device labels.
  3. Enrich your data:
    - Custom dimensions: Add business context to your network data.
    - Flow tags: Categorize your network data.
    - Custom geo: Align geolocation with your business territories or regions.
    - Custom DNS: Specify alternate servers for DNS resolution.
  4. Customize your Kentik experience:
    - Set up tenants for the My Kentik Portal.
    - Configure subscriptions for reporting.
    - Define saved filters.
  5. Access and security:
    - Register and manage users.
    - Set up single sign-on and access control.
  6. Plans – Check your utilization of Kentik Detect compared to the limits defined in your plans.

Collapsible Admin Sidebar

In addition to adding a landing page in Admin we’ve also made the sidebar collapsible, so it’s out of the way when you’re not navigating from page to page. To access the Admin menu, just move your mouse toward the left edge of any Admin page, which will expand the sidebar and show the familiar list of Admin pages.

Improved Feature Discoverability

Admin isn’t the only area that’s been rethought. The landing page of the portal Library has also been revamped to make it easier to discover features that will maximize the benefits you can gain from Kentik Detect. We’ll continue to make valuable features more apparent. At the moment we’re using the landing page to highlight the following options:

  • Configure data sources now prompts you to add new devices and clouds to your existing fleet, which is typically the first action a new Kentik user will want to perform.
  • Featured Content exposes noteworthy Kentik presets for Dashboards and Saved Views. This section will evolve to promote content that’s tailored to individual users based on role, type of network, and use cases.
  • Resources list useful links that can help new Kentik users get up to speed and bootstrap their knowledge of Kentik Detect and the portal. Expect to see more personalization here over time as well.
  • Product Updates include links to the latest entries in this Product Update blog, so you no longer have to check for them on the Kentik website.


Avatar of authorGreg Villain