Accelerate Network Diagnostics with Command Access, Config Diffs and On-Demand Tests
Network problems happen all the time, but the hardest part isn't detection. It's getting to the why. Detection is easy, but diagnosis is not. Observability has gotten incredibly good at detecting issues and narrowing down the problem space. But actually diagnosing the network and finding the root cause? That is still painfully manual.
Engineers often need to look at multiple tools, dashboards and CLIs to get to root cause. Introducing, Kentik's new AI diagnostics for faster root-cause analsys! By bringing diagnostic tools-of-the-trade directly into your telemetry and alerting workflows, you can stop the swivel-chair investigation and confirm root causes faster.
Here are three new capabilities launching today to help you streamline troubleshooting:
On-Demand Connectivity Tests
Need to confirm an issue from a specific vantage point? You can now use AI Advisor to validate reachability and path behavior from Universal Agents. This allows you to test and confirm network issues exactly where they matter most to your end-users.
📝 Config Context (Backups + Diffs)
Configuration changes are a leading cause of network incidents. Kentik NMS now periodically captures running configs over SSH, securely stores them as secret-redacted backups, and surfaces diffs between revisions. Even better: AI Advisor can instantly analyze these backups and diffs to answer questions about configuration states and identify if a recent change is the culprit behind your current issue.
💻 SSH Command Access
When an investigation requires live device data, the usual answer is to pull up a CLI and start digging. Now, you can do it right from AI Advisor. AI Advisor can propose, run, and analyze read-only show commands directly inside your investigation thread.
- No memorizing vendor syntax: AI Advisor handles the complex commands.
- No context switching: Keep your CLI output and your telemetry in the same window.
- Empower your team: Junior or less specialized staff can safely troubleshoot complex issues and correlate live device truth with ease.
Ready to see it in action?
Monitor your devices with NMS, configure SSH access and start solving problems faster today. There's no "upcharge" for this new feature. It's included with an NMS device license. Need more details? Check out our knowledge base article and release blog.
