March 2022 marks a new beginning for our Alerting and Insights feature-sets.  Expect a more changes in the next coming month, but in the mean time, here's a taste of what's new.

Alerting and policies

Our design teams are on a mission to improve the consistency of experience and ease of use of the Kentik portal. We are taking a “common design, common experience” approach that uses common code to generate simple, intuitive and predictable controls. This should significantly improve navigation.

Let’s start with navigation where we have updated the location of Insights, Alerting and Mitigations, which reflects the most common usage.

Insights

Based on customer feedback we have separated Alerts and Insights, reducing the possibility of confusion between the two.

• Alerts are an immediate call to action.
• Insights are longer-term analytics intended to support planning, expense management and growth.

The Insights landing page presents a filtered/sorted list of individual insights. Selecting the insight will navigate to the Insight Details page.

Alerting

On the Alerting page we are now using our common table design with filtering, sorting, searching and controls that will look and feel familiar to users across the platform. The navigation path for Alerting presents a table of active alerts, also filtered, with sortable columns. Selecting the alert will expand a sidebar with the alert details. Table controls include time range filtering, status, severity, and type filters, and several specific search options.

Mitigations

The Mitigations page has been redesigned, using this same admin table pattern as we use for the Alerts, Policies, and Templates pages. Navigation to the Mitigations page is either direct from the main menu, or from a link on the Alerting page. Selecting a mitigation opens a sidebar drawer. Opening the sidebar exposes a navigation link to the Alert that triggered the mitigation.